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Spartek Systems
#1 Thevenaz Industrial Trail
Sylvan Lake, Alberta
Canada T4S 2J6
Tel: +1 403 887-2443
Fax: +1 403 887-4050
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Return Instructions
Please follow these instructions for sending gauges and other equipment to Spartek Systems for repair.
Please contact your Spartek Representative if you have any questions on which facility to send
your equipment to for repair. PLEASE DO NOT SEND BATTERIES (see below)
| 1. |
Please make sure the gauges or other equipment are packed in their original
pelican case´s, as this will prevent any damage occuring during transport. |
| 2. | Gauges can be sent by either Courier or Air freight.
If sending to the Dubai repair facility it is recommended that you ship via
FedEx courier. Please contact a Spartek Representative to coordinate and
agree on shipment values prior to shipping. |
| 3. |
DO NOT send BATTERIES with the gauges. These are Dangerous Goods
and must be treated as such. |
| 4. |
Please complete the Return Merchandise Authorization Form [
English,
Spanish (Español)
]. Include a copy of the form with the shipment and email the form with a PDF copy of the shipping documents and AWB (be sure to
include the serial numbers of the gauges or equipment you are shipping) to
support@sparteksystems.com, this will allow us to pre clear the shipment and avoid
delays. |
| 5. |
Send equipment to:
Canada Repair Facility:
Spartek Systems Inc.
#1 Thevenaz Industrial Trail
Sylvan Lake, Alberta T4S 2J6
Canada
Attn: Receiving
Tel: +1 403 887 2443
Fax: +1 403 887 4050
USA Repair Facility:
Spartek Systems Inc.
1771 Westborough Drive
Katy, TX 77449
Attn: Receiving
Tel: +1 281 828-3030
Fax: +1 713 783 7206
Venezuela Repair Facility:
VenTek, S.A.
Carretera "K", Edif. Ventek, Urb. Libertad
Ciudad Ojeda, Edo. Zulia
Venezuela
Attn: Receiving
Tel: +58 265-631-7401
Fax: +58 265-631-8040
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Dubai, U.A.E Repair Facility:
Stevens International LLC
Spartek Systems Ltd.
P O Box 38500
Al Marabea Street; Al Quoz Indl Area-1
Dubai, U.A.E.
Attn: Receiving
Tel: +9714 347 6900
Fax: +9714 347 7479
Aberdeen Repair Facility:
Spartek Systems UK Ltd
Sheriffburn House, West Broomhill
Kintore, Aberdeenshire AB51 0XA
Scotland UK
Attn: Receiving
Tel: +44 1224 822580
Fax: +44 1224 707153
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If you have any questions regarding our policy for repair or return of equipment, please contact your Spartek Representative.
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